Our Services
| Service Level Agreements (SLA) |
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A Service Level Agreement (SLA) is a fixed monthly priced service based on the specific needs and requirements of your business. There are no hidden costs! An SLA will stabilise any unpredictable IT costs; allowing you to budget for technology costs in advance... no unexpected bills again. Available service levels include: (View our EOS SLA and Disaster Recovery guide)
Outsourced Service Level AgreementsEOS Computer Specialists provide contracts fulfilling your specific IT needs. For example you already have IT staff/department but require additional resources with guaranteed response times. Outsourced SLA’s can be customised to suit each client’s requirements. Please contact us to further discuss options. |
EOS Computer Specialists offer a proactive IT support and maintenance service to monitor your computer and server network, install the latest patches to protect against viruses and provides scheduled and consistent data backup services. 