IT Services – What should dentists and orthodontists think about?

The biggest fears most medical and dental professionals have when considering an upgrade or a change of IT services are disruption of service and reduced security of patient records.

Patient record security

Security of personal information and patient records is a crucial element of patient care and protection.  A key requirement when selecting IT services that support your business to manage secure patient records should be their ability to protect this data effectively.

With regular coverage in the media of hacking and breaches in security it is a very real concern many medical professionals such as dentists and orthodontists feel.  Therefore, finding IT services that support your business by maintaining the security of patient records is essential when looking at upgrading your system.

Will my IT services pass my next audit?

At EOS IT we consider security to be our number one priority.  Through pro-active maintenance, regular updates and friendly, accessible service we work to ensure that all your data and records are safely guarded by the very latest and most efficient protection carefully matched to the requirements of your business.

When audit time comes around we stand with you to take you through all the elements of your IT, ensuring you fully understand how your IT services live up to the stringent requirements of the audit.  The IT services we provide offer the very best of support for your business, helping you to manage all areas of service.  Well designed IT will give you the support you need to free you up from concentrating on administrative tasks.

IT services that enhances productivity and efficiency

With the right IT system in place your practice can decrease transition time and increase the number of patients who can be helped in a day, without reducing the level of care and support your business provides.

The time you give to your patients will remain the same, but the time taken to complete administrative tasks and record keeping will be greatly reduced, leaving you with additional care hours to serve the needs of your patients.

How do you know when it is time to upgrade your IT services?

The first indicator people often have this it is time to upgrade IT services is when the system starts to slow down.  Things take longer, they stall more often, little niggly issues begin to surface and you begin to find yourself saying things like, “I spend more time sorting out my computer than doing my job!”

When these things happen it is a sure sign that something is not working as well as it should be.  Your IT services need attention.  It is time to speak to the professionals.

What is the right IT system for my dental or orthodontic practice?

To date we are working with orthodontic and dental services in:

  • Booragoon
  • Subiaco
  • Mandurah
  • Claremont
  • Rockingham
  • Perth City
  • Canning Vale
  • Joondalup
  • Floreat

Choosing the right service depends on the specific needs of the practice.  Some have gone for Best Practice or Medical Director.  Others have opted for OrthoTrac software supplied by Carestream Dental.

Although we are preferred suppliers with Carestream Dental we look at each individual practice to assess which is the best solution to your IT service needs.  Getting the software to fit your needs is important to ensure that you are happy with the final result and smooth running of your upgraded IT service.

Maintaining the security of patient records, providing medical professionals with the best IT services and support, setting you free from the confines of a system that is outdated – all of these things are crucial to making your system work for you.

Contact us today to find out how we could help you streamline your system, free up more time for your patients and provide you with the best IT services to meet the needs of your growing business.

About the author