How to choose the right managed service for your business

Find the package to suit your business needs

Topics covered: Managed IT Services Perth.

Last month we discussed three main categories that most businesses can fit into when it comes to IT needs:

  • The Hobby Office
  • The Small Business
  • The Large Organisation

This month we will be outlining three service packages that are specially designed to suit the needs of each business group:

  • Essentials
  • Core Support
  • Proactive

Essentials: the managed service package for The Hobby Office  

The Essentials package is designed for those who can switch to work from a spare PC or up-to-date back up if their current  computer fails.  This was the group we described last month as fitting in the Hobby Office category.

The Essentials package includes:

  1. Remote monitoring
  2. Managed antivirus
  3. Low telephone help fees
  4. Low call out and repair fees

This service will give you peace of mind knowing that your IT is in the hands of experts but at a cost you can afford.

Core Support: the ideal choice for The Small Business

Core Support is designed especially with those in mind who have a staffed business where downtime would be costly, described last month as The Small Business.  For this group an IT problem that causes delays in business could result in your customers going elsewhere, therefore managed solutions are a core aspect of keeping your business moving.

Includes all of Essentials plus:

  1. Unlimited free telephone help
  2. Even lower call out and repair fees
  3. System updates
  4. Device management

Core Support will keep your system updated, help prevent downtime and maximise functionality of all your IT systems, providing solutions to keep your business running smoothly.

Proactive: the only solution for The Large Organisation serious about growth

The Proactive option is the ideal choice for any business serious about growth and development.  We described this group as The Large Organisation, those for whom IT is vital to staying on track.

Includes all of Core Support plus:

  • Professional monitoring
  • Device maintenance
  • Regular system checks
  • Spam filtering
  • Offsite backups
  • No call out fees

Proactive provides exactly that – proactive maintenance and management of all of your devices, providing solutions when you need them most.

Keeping your business moving

At EOS we have the experience and the resources you need to keep your business moving forward.  Contact one of our team today to find out just how surprisingly affordable our managed solutions really are.  Contact us today on 1300 597 277.

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